Privacy Policy
Privacy Policy
Your privacy matters to us. Here's how we collect, use, and protect your personal information.
Flaring Lair ("we", "us", "our") operates flaringlair.com and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
By using our website or placing an order, you agree to the collection and use of information in accordance with this policy.
We collect information you provide directly to us when you place an order, create an account, or contact us. This includes:
- Personal identification: Name, email address, phone number
- Shipping information: Delivery address, province, postal code
- Payment information: Processed securely via Shopify Payments — we never store your full card details
- Order history: Products purchased, order values, dates
- Communications: Messages you send us via email, contact forms, or Discord
We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and referring URLs through Shopify's built-in analytics and cookies.
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping notifications, and tracking information
- Respond to your customer service inquiries
- Send promotional emails and newsletters (only if you've opted in)
- Improve our website and product offerings
- Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist in operating our website and fulfilling orders, including:
- Shopify — our e-commerce platform (stores and processes order data)
- Shipping carriers — to deliver your orders (name, address, contact info)
- Payment processors — to securely process transactions
- Google Analytics — for anonymous website traffic analysis
All third-party service providers are required to keep your information confidential and may only use it to provide services to us.
Our website uses cookies — small text files stored on your device — to enhance your browsing experience. Cookies help us remember your cart contents, preferences, and login status.
You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of our website, such as the shopping cart.
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at flaringlairhelp@gmail.com and we'll respond within a reasonable timeframe.
We take the security of your personal information seriously. Our website is powered by Shopify, which uses industry-standard SSL encryption to protect data in transit. Payment information is processed through Shopify's PCI-DSS compliant payment system — we never have access to your full card details.
While we take every reasonable precaution to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong, unique passwords for your account.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we'll update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Continued use of our website after any changes constitutes your acceptance of the updated policy.
