Store Policies

Order Cancellation

We reserve the right to apply a 15% administrative fee for orders canceled under any circumstances. This is evaluated on a case-by-case basis. If you require an order cancellation or partial cancellation, please contact us as soon as possible via email at

Combine Shipping

Orders can be combined shipped if we are contacted BEFORE one of the orders are fulfilled. Price of shipping is subject to change. 

Pre-Order Policies

We reserve the right to cancel and refund any order submitted with more than one pre-order item, or with stock items in conjunction with pre-order items. By purchasing an item with **PRE-ORDER** in the title, you are purchasing a reserve copy of a product that has not yet been released. Your payment will be collected in full in order to secure your pre-order, and will not be refunded except in the event that we are unable to fulfill your order due to circumstances out of our control. Please note that cancelled Pre-orders are subject to the order cancellation fee of 15%.

Price Matching & Price Adjustments

Prices will not be applied to any previously made orders whether they have shipped, are on hold, are awaiting pre-order items etc. Do Not Order outside of the Sales Windows if you would like the Sale Pricing.

Prices will not be applied to future orders or restocks of out of stock items with the exception of an inventory error.

Re-seller Sales Policy

We reserve the right to limit or refuse sales to customers that we determine to be re-sellers.

Items are ineligible for any exchanges or refunds under the following circumstances:

Used products, Damaged to internal components or missing components due to manufacturing error Items without a factory seal

The following items will not be eligible for exchange/return even with the factory seal:

All Sports/Trading Card Game products (Yugioh, Pokemon, etc) 

We reserve the right to refuse damage claims for the following types of damage:

  • Any damage to shrink wrap
  • Minor corner dents or dings minor box indentation
We will require pictures of the damaged components, and the packaging of the order within 2 business days of your order being received in order to process any damage claims. Missing Components or Damage to Internal Components We are not responsible for any items that are factory sealed that have missing components or damage caused by manufacturing error (Misprints, folded cards, etc.). It is the responsibility of the customer to contact the manufacturer or publisher of the product and issue a claim with them.