Why did my order come in another branded box?

We care about the environment and we re-use boxes. We think every company should.

Order has both IN-STOCK items and PRE-ORDER items. How will it ship?

We will only ship your order once all the items in your order have arrived. If you want separate shipment, there will be additional fees. Please contact us via email.

The date of some Pre-Order items is late…what’s going on?

The RELEASE DATE we tag on products is the date given to us by the product manufacturers. Sometimes items are late in production. Watch the website for updates or follow our social media to keep up with the news.

How long will it take for my order to reach me?

We typically pack and ship items 3-5 days after we received your order. After that, it depends on your location. We ship from Ontario, so shipping time varies. Pre-Order items will only ship once they are released.

Can I return my order?

Unfortunately all products are final sale, unless there is an error in your order then please contact us via email.